ISO 41001 Facility Management System (FMS)

ISO 41001 Facility Management System (FMS) is the World’s First International FMS standard published by the ISO in 2018, Facility Management is an organizational function, that blends with people, place, and processes to improve the productivity of the core business and the quality of life for the given built environment.

ISO-41001
Facility Management System ISO Certification
  •  Built Environment: Encompassing all infrastructure, buildings, and external works in an area, including walkways, fences, mechanical & electrical installations, facilities, and more.
  • Quality of Life: Focused on increasing safety standards and improving health conditions for individuals working within the built environment.
  • Productivity of the Core Business: Concentrated on improving societal services, such as medical, educational, hotel, condo services, shopping malls, commercial business services, hospitality, and more.

Why ISO 41001:2018 Facility Management System?

  • Sets the benchmark for strategic, effective, tactical, and operational practices in Facility Management
  • Direct protection of physical facilities through quality maintenance services
  • Ensures the proper functioning of facilities/property to serve clients/customers
  • Mitigates facility failures that could result in property damage and loss of lives
  • Extends the life of physical facilities by minimizing downtime
  • Assesses the operational performance of facilities concerning ‘service failure’ and ‘risk of failure’
  • Delivers FM services in accordance with legality/contract terms (SLA, KPIs, Risk Management)
  • Reduces failure rates to ensure quality FM services
  • Ensures continuous improvement and conformity
  • Supports service providers and service delivery staff

The ISO 41001:2018 FMS is further bifurcated into; Hard Facility Management and Soft Facility Management for smooth and easy administration throughout the year.

Hard Facility Management: Encompasses the entire space and infrastructure, focusing on the physical aspects of the organization such as heating, lighting, plumbing, fire safety systems, air conditioning, electro-mechanical maintenance, preventive building maintenance, and more.

Soft Facility Management: Involves the people and the organization, concentrating on work and occupational physiology, including building security, cleaning, aesthetics, mail management, catering, office aesthetics, and more. It is of a temporary kind, it can be removed easily and can be changed from time to time.

Our flagship product eFACiLiTY®

helps you to get certified for ISO 41001:2018 (FMS) the global standard in Facility Management.

SIERRA ODC Private Limited, Coimbatore, is now one of the first software companies globally to be awarded ISO 41001:2018 Certification, the World’s First International Standard for Facility Management System (FMS).

The process is incredibly easy for customers using eFACiLiTY® to get ISO 41001:2018 (FMS) certification, especially in the post-pandemic scenario, ensuring a safe and healthy environment for employees returning to work in this new normal hybrid environment.

SIERRA has achieved this international standard by fully implementing all the requirements through its flagship product eFACiLiTY®, a highly efficient automation tool that facilitated the complete automation of our Facility Management operations. With eFACiLiTY®, all activities of FMS are Governed, Maintained, Analyzed, and Reported, ensuring compliance with the stringent requirements of ISO Standards for Facility Management Software.

Facility Management Services in a built environment

  • Air-conditioning & ventilation system
  • Fire safety and protection system
  • Plumbing, pipes, and sewage
  • Walls, Floors, Doors, Ceiling, pantry, and restrooms
  • Water supply system, storage & distribution
  • Security, CCTV, Patrolling, etc.
  • Concierge services
  • Furniture, Office Equipment, Fixtures & Fittings
  • Electrical supply system & Equipment, Standby Genset
  • Garden Maintenance and Landscaping
  • Lifts, stairs, escalators & walkway
  • Parking bay management

FMS – General requirements

  • Warranties and concession periods
  • Contractor’s responsibilities and maintenance services
  • Subcontracting & Ownership
  • Obtaining supplies & services and asset handling
  • Occupational safety & health requirements
  • Costs & expenses, payments, and reimbursements
  • Penalty, liability, and insurance
  • Termination and extension

FMS – Technical requirements

  • Technical Requirements & Key Performance Indicators (TRKPI)
  • Method Statements & Master Agreed Procedures (MAPs)
  • Specific implementation plans for each site
  • Managing reimbursable for each site
  • Managing deduction formula for each site
  • Planned preventive maintenance for each equipment
  • Project Operation Guidelines (POGs)
  • Standard protocols for maintenance and safety
  • Various checklists & Worker PPE and numerous technical work instructions

FMS – Compliance requirements

  • Implementation of ISO-relevant standards for the agreed time
  • Regular auditing and verification for continuous improvement
  • In compliance with ISO Standards:
    (i) ISO 41001: Facility Management System (2018)
    (ii) ISO 9001: Quality Management System (2015)
    (iii) ISO 14001: Environment Management System (2015)
    (iv) ISO 45001: Occupational Health & Safety System (2018)
FMS

FMS – BMS requirements

  • Mechanical systems & equipment, civil engineering works, electrical works, building maintenance services, ground maintenance, and waste disposal
  • Maintaining all facilities under their intended use/purpose
  • Conducting legitimate tests, inspections, and quality analysis for safe operation
  • Providing extensive maintenance programs and plans
  • Ensuring all supplies and contingency plans
  • Corrective maintenance and warranty management
  • Complying with legality
  • Ensuring adequate resources and proper tools
  • Energy Management Internal Air Quality (IAQ), ISO 9001 (QMS), ISO 14001 (EMS), ISO 41001 (FMS), and ISO 27001 (ISMS) compliant

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