FAQs

FAQs2020-04-27T12:48:26-06:00
  • Enterprise IWMS / CAFM software
What are your license and service models, e.g., perpetual, rentals, SaaS, etc.?2024-01-04T07:48:57-06:00

Our licenses are determined by the number of users, modules, sites, and organizations. eFACiLiTY® is unique in offering unlimited sites and user licenses for large implementations.

Our licensing models include:

  • On-premise Perpetual
  • On-premise Rental
  • Cloud Hosted Perpetual
  • Cloud Hosted Rental
Do I get any free trial?2024-01-04T07:41:39-06:00

Yes, we offer free trials for a limited time, allowing you to experience the software hands-on.

How do you rate eFACiLiTY® against other global enterprise-IWMS/CAFM products?2024-01-04T07:44:44-06:00

eFACiLiTY® has been in the market since 2004, and over these years, eFACiLiTY® has been time-tested, serving clients of all sizes, including Fortune 500 companies, government entities, as well as small and medium-sized companies. It is a comprehensive solution that addresses all facility management and integrated workplace management needs.

Regardless of the scale, eFACiLiTY® is suitable for both massive global implementations and small local implementations.

Constantly upgraded with the latest technologies, it seamlessly replaces expensive-to-maintain CAFM/IWMS installations.

Does eFACiLiTY® support multiple Time Zones, Languages and Currencies?2024-01-04T07:50:54-06:00

Yes, eFACiLiTY® is a fully globalized software supporting multiple time zones, languages, and currencies. Right-to-left control across the application is supported for languages like Arabic & Hebrew. The masters can be stored in multiple languages, making it suitable for global implementations.

Can eFACiLiTY® be implemented for multi-tenanted facilities like Business Parks, Airports, Residential Complexes & Shopping Malls?2024-01-04T07:52:43-06:00

Yes, eFACiLiTY® supports multi-tenanted facilities like Business Parks, Airports, Residential Complexes, Shopping Malls, and more. It allows the creation of multiple organizations, and locations, and provides access to end customers.

Is there a mobile app for eFACiLiTY®?2024-01-04T07:54:26-06:00

eFACiLiTY® Smart Facility App is the most comprehensive CAFM/IWMS app available today in the market, offering a consistent look and feel on both Android and iOS platforms (native for each platform), making implementation super easy.

Click on this to learn more about Smart Facility App features

Does eFACiLiTY® support Green Building Standards & help in getting Certified?2024-01-04T07:57:01-06:00

eFACiLiTY® Environmental Sustainability Dashboards is one of its one-of-a-kind dashboards. It provides the managers with a high-level view of energy utilization, water consumption, indoor environmental quality, outdoor parameters, green power generation, carbon footprint calculation, and monetary savings with drill-downs for more detailed analysis. The intuitive management dashboards can be displayed on large screens to create occupant awareness towards saving natural resources, reducing carbon emissions, and their well-being and we believe it is a must-have tool for the facility managers of green buildings and large facilities.

eFACiLiTY® helps in integrating your building to the Arc Skoru platform that benchmarks buildings’ performance against all similar buildings across the globe.

The eFACiLiTY® building, the software development center of SIERRA has been rated as the World’s 2nd highest-ranking green building under the USGBC’s LEED NC v2009 green building rating system. It is also India’s highest-ranking building under the IGBC’s Green New Buildings rating system.

Does eFACiLiTY® help in improving the Health and Well-being of the occupants? Does it help in obtaining WELL or Fitwel certifications?2024-01-04T08:02:09-06:00

Absolutely. eFACiLiTY® is the only CAFM / IWMS tool that has an exclusive module built around the WELL and Fitwel certification requirements dedicated to the Health and Well-being of the building occupants. The Health & Well-being module of eFACiLiTY® is built to encourage healthy food consumption, improve physical activity, promote health awareness, and help in meeting many of the certification requirements.

Tell me more about your Post-Implementation Support and Service Level Agreement (SLA)?2024-01-04T08:04:32-06:00

eFACiLiTY® is a highly evolved and stable product, minimizing the need for extensive training. We have a dedicated team of support specialists providing comprehensive support to our warranty and annual maintenance (AMC) customers, covering both technical and functional aspects with strict SLAs.

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Contact Us

SIERRA ODC Private Limited
“eFACiLiTY”, #6 (SF. 218/2A),
Annamalai Industrial Estate,
Kalapatti, Coimbatore – 641 048, INDIA.
Tel: +91-422-7115566, +91-936 322 0483

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